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Terms and Conditions


 

Terms & Conditions

 

Welcome to Lamsa. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully before making any purchase or creating an account.

 

 

1. General

 

These Terms & Conditions govern all use of the Lamsa website, products, and services. By using our website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian.

 

 

2. Product Information

 

We strive to ensure all product descriptions, images, and pricing are accurate. However, minor variations in color, packaging, or scent intensity may occur due to lighting, manufacturing changes, or natural differences in fragrance batches. Lamsa reserves the right to modify product details at any time without prior notice.

 

 

3. Pricing & Payment

 

  • All prices listed on our website are in the currency displayed at checkout.

  • We reserve the right to change pricing at any time without notice.

  • Orders are only confirmed once payment has been successfully processed.

 

 

4. Orders & Availability

 

Order fulfillment is subject to product availability. If an item becomes unavailable after you place an order, we will contact you with options, including substitution, delay, or cancellation.

 

 

5. Wholesale & Distributor Accounts

 

Wholesale and distributor accounts are subject to approval.

By applying for wholesale or distributor access, you agree to the following:

 

  • All wholesale purchases are final sale.

  • No returns, refunds, or exchanges are permitted unless items arrive damaged or defective.

  • Pricing, discounts, and order minimums may change at any time.

  • Lamsa reserves the right to revoke wholesale access if misuse, resale violations, or policy breaches occur.

 

 

6. Returns & Exchanges (Retail Customers)

 

Retail customers may be eligible for returns under our Return Policy.

Wholesale accounts are excluded from return eligibility except in cases of damage or defect.

All return requests must comply with our posted Return Policy.

 

 

7. Shipping

 

Shipping rates and estimated delivery times are displayed at checkout.

Once an order is shipped, delays caused by the carrier, customs, or weather are outside our control.

You are responsible for providing accurate shipping information. Orders shipped to an incorrect address due to customer error are non-refundable.

 

 

8. Intellectual Property

 

All content on the Lamsa website—including logos, images, product descriptions, text, and designs—is the intellectual property of Lamsa.

Any unauthorized use, reproduction, or distribution is prohibited.

 

 

9. Privacy

 

Your privacy is important to us. All personal information submitted through our website is handled according to our Privacy Policy.

By using our website, you consent to our collection and use of your information as outlined in that policy.

 

 

10. Limitation of Liability

 

Lamsa is not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

Our liability is limited to the amount paid for the order in question.

 

 

11. Prohibited Activities

 

You agree not to:

 

  • Use the site for fraudulent or illegal activity

  • Attempt to bypass security measures

  • Interfere with the operation of the site or servers

  • Resell products without authorization (for non-wholesale users)

 

Violations may result in termination of your account.

 

 

12. Changes to Terms

 

Lamsa reserves the right to update these Terms & Conditions at any time. Continued use of our website indicates acceptance of the updated terms.